Question 1

How do I rent an electric bike with Turbo?

Accepted Answer

It's easy: 1) Choose your electric bike from our fleet, 2) Pick it up at our rental point in the Historic Center with helmet included, 3) Enjoy exploring Santa Marta. No prior experience needed.

Question 2

Is it safe to ride an electric bike in Santa Marta?

Accepted Answer

Yes, each bike goes through rigorous daily maintenance. We include a certified helmet, basic insurance, and the battery is always at 100%. Our technical team ensures everything is perfect.

Question 3

What can I explore from the Historic Center?

Accepted Answer

From our point in the Historic Center you can explore the Cathedral, Parque de los Novios, the International Marina, El Rodadero and all of downtown Santa Marta comfortably.

Question 4

How much does it cost to rent an electric bike?

Accepted Answer

Our rental prices at the Historic Center are:

• 1 hour: $ 48.000
• 4 hours: $ 120.000
• Full day: $ 180.000
• Additional 15 min: $ 12.000

Includes certified helmet, basic insurance and fully charged battery. We also offer the guided TURBO City Tour. Ask about our combos!

Question 5

Do electric bikes pollute?

Accepted Answer

No. Turbo's electric bikes are 100% electric: zero emissions, no noise, no gasoline. It's the most sustainable way to explore Santa Marta.

Question 6

Can I book a group tour?

Accepted Answer

Yes, the TURBO City Tour can accommodate groups of up to 10 people. Contact us on WhatsApp to coordinate dates and special schedules.

Question 7

What does the helmet and insurance include?

Accepted Answer

Each rental includes a certified high-quality helmet and basic civil liability insurance. You can purchase additional coverage at the time of booking.

Frequently Asked Questions